Category Archives: Uncategorized

How to Impress Your Customers

The following is an e-mail I sent to one of my customers. She had ordered prints of her daughter’s senior pictures — I was supposed to leave them on my front porch for her to pick up, but I forgot and left them in my car. My beloved Austrian wife Dagmar helped me remedy the situation…


Hello!

As you know, I forgot to put your photos on the porch. When you rang the doorbell last night, Dagmar and I were just finishing up a late supper, sitting in our jammies on the couch, eating off the coffee table. Poor Dagmar’s all concerned about having a spotless house, so when the doorbell rang she panicked! I feel bad that we made you stand on the porch… Anyway, she ran out the back door in her coat and nighty to get the photos out of the car.

Once you left, she said, “Gosh, that vas embarrassing! The poor lady nearly saw our messy house!”

“Her husband probably saw more than that,” I said.

“Vhat do you mean?”

“Did you actually get into our car, or did you just bend over and get the photos out?” I pointed to her rather short nighty.

She thought for a moment, then, “I just bent over… OH MEIN GOTT! When I went outside the motion light came on. If anyone was in the street, I mooned them!”

“Yep, I think her husband was in the car.”

“I MOONED OUR BEST CUSTOMER’S HUSBAND!”

I laughed so hard I about fell off the couch…

If you’re reading this on Facebook, you can see the original blog at www.radloffs.net, click on “Blog.”

Ain’t much happenin’…

You know you’re getting old when you can’t wait for quitting time — not so you can go out to meet your friends, but rather so you can take a nice nap…

If you’re reading this on Facebook, you can see the original blog at www.radloffs.net, click on “Blog.”

An Honor Indeedy!

Yay! I won! I won!

I have been tagged with this little piece of kindness:

“These bloggers are exceedingly charming. These kind bloggers aim to find and be friends. They are not interested in self-aggrandizement. Our hope is that when the ribbons of these prizes are cut, even more friendships are propagated. Please give more attention to these writers. Deliver this award to eight bloggers who must choose eight more and include this cleverly-written text into the body of their award.”

I put the picture of the award over to the right there… No, a little lower. You might have to scroll down. Oh, never mind…

I actually am pretty honored, actually. This sort of stuff can make my day! Okay, now I gotta find eight more bloggers upon which to bestow this honor. In no particular order:

Deeper End of Chaos — a day-by-day journey through life.

Steakbellie — must be busy as the posts are sporadic, but always thoughtful.

Great Aunt Cleo’s Hat Pin
— poetic and musical, written by a fellow bassist.

Rocketradio — Kat Rocket’s place. No sacred cows allowed. Much fun will be had.

Passion of the Dale — quirky in a polite and civil tone that belies much depravity.

Gifts from a Broad — The Lady who Doesn’t Lunch makes daily life WAY more interesting!

Chewing Through the Straps — SkyDad’s little piece of down-home oddness.

Save Your Generation — possibly the oddest thing I’ve ever seen, with the exception, maybe of Grant Miller.

There are a TON of people out here who deserve this happy little award. I’m sad I can only choose eight!

If you’re reading this on Facebook, you can see the original blog at www.radloffs.net, click on “Blog.”

Gaaah…

Computer from Hell Update

Yesterday (Saturday) I got an e-mail from the owner of the computer shop where my poor iMac has been held hostage since February 23rd (not counting a two-day period when I was allowed to bring it home).
“We’ll have your Mac ready for you by three,” he said.

After my laughter died down, I wrote back, “Wheee! Happy dance! Happy dance! But don’t you guys need to test it for a few days?”

His answer was almost immediate. “No. We’ll have your machine put together by two. You can pick it up at three.”

I told Dagmar about it. “The computer guy said he’ll have my Mac done at three today.” I haven’t heard her laugh so hard, so long, in months. When she stopped wheezing and wiping giggle-tears from her eyes, she said, “So, what shall we do today?”

“Well,” I answered, “since there’s no chance I’ll have my computer until Tuesday night, let’s go to the IRCC meeting, then go to a park or something. We’ll make a day of it.”

“Oh, you think you’ll have your computer Tuesday already?” Dagmar answered as she gathered her stuff. “You won’t see it until Wednesday, and that’s IF the repairs were done right. Chances are they’ll need to replace something else now and it’ll take another week.”

So without another thought about the computer we left town. At about 3:30 (I think) my phone rang. The computer shop.

“Hello, we have good news!”

“I can pick my computer up?”

“Well, no,” the man said, “but we’re nearly done putting it back together. I’ll load some random software on it tonight and we’ll test the hard drive over the weekend. If it all works, you can probably pick it up Monday or Tuesday…” I suppressed a giggle.

“Just out of curiosity,” I asked, “why does this take so long? I mean, you’re just replacing a cable.” I’ve asked this question about five times, and each time I get a slightly different answer.

“Well, for your model of computer we have to take the entire machine apart to get to the cable, then reassemble the whole thing from scratch. It takes about eight hours if you’re not interrupted.” (“Interrupted by ME,” I thought to myself — I tend to call the shop several times a day.)

“Okay, so if there are two possible things wrong with my computer, the SATA cable and the power supply, and replacing the SATA cable takes eight hours, why didn’t you try the power supply FIRST? That only takes minutes to replace.”

“Well, the book says that we’re supposed to replace the cable first.” (“Yeah,” I thought to myself, “so you can charge the customer for eight hours’ labor, even though there’s a 50/50 chance that’s not the problem.”)

And so there we are. Tomorrow will mark the one-month anniversary of when I took my machine into the shop to get the hard drive replaced. Tomorrow night will be the one-month anniversary of the first broken promise, as the shop told me way back then that they’d have my problem fixed “by the end of the day.” A month ago.

I can’t complain too awful much (though I really want to!) — the shop gave me a loaner iMac to use (though it has a quarter the RAM my machine has so it’s awfully slow running memory-hogs like PhotoShop and InDesign and is built with an older architecture that won’t run half my design software), and I really like the owner of the shop… But gosh, it seems like every day they give me one or two promises, and have not yet kept a single one. That’s the frustrating part! I understand that these things can take time, that sometimes parts get backordered, things go wrong… But gosh, don’t promise me things you can’t deliver! It’s infuriating!

If you’re reading this on Facebook, you can see the original blog at www.radloffs.net, click on “Blog.”

What the Duck

What the Duck is a fantastic comic that my buddy e-mails me every now and then. I guess it’s animated now, too…

If you’re reading this on Facebook, you can see the original blog at www.radloffs.net, click on “Blog.”

No! No. No. No. No! No. No.

I just heard the bozos at AIG just took OUR tax money and GAVE IT TO THEMSELVES rather than use it to better the economy.

No! No! No! No!

You guys make it hard for me to keep from using bad language.

After we bailed out the insurance company with billions and billions of taxpayer money, the @ssclowns at AIG went and gave away million-dollar bonuses to their executives. These are the people who made the bad decisions that killed our economy — now each executive that helped make those decisions is walking off with ANOTHER $1,000,000 of our money.

Okay, morons — I want YOU to figure out how much of MY money went into your company, and I want YOU TO GIVE IT BACK TO ME. NOW.

Give me back my money! Give it! I’m not kidding!

I’m going to call them later today and report it as a claim. I’m gonna tell them to cough up the dough, and I quite possibly might get indignant… Here’s there contact info:

Auto/Homeowners Claims: 888-244-6163. For all other inquiries — USA: 1-877-638-4244 Worldwide: +1-908-679-3150

If you’re reading this on Facebook, you can see the original blog at www.radloffs.net, click on “Blog.”

You know…

…Sometimes I really do wish I had a ShamWow. But I don’t know what I’d do with it.

…The grass really isn’t greener on the other side. It’s not really green anywhere around here right now.

…Every now and then I get the impression that my dog and cat are smarter than me.

If you’re reading this on Facebook, you can see the original blog at www.radloffs.net, click on “Blog.”

Ridiculous Stuff

Computers

Yep, I’m working on a “loaner.” I appreciate the fix it shop letting me use an old iMac until mine is fixed, but gosh do I miss my machine! This one’s got a quarter the RAM and, well, it’s slow. A lot of my software won’t work because this is a PowerPC iMac and my software needs the newer Pentium models… But at least I’m working!

Now if I just had a little more to work on…

Goofiness

I saw on TV that a lot of Republicans are up in arms over the budget, claiming there are too many earmarks and “pork” projects. Turns out this portion of the budget is less than 2% of the total… They’re rejecting 98% good to kill 2% that they perceive as bad.

Well, I can still understand that — I mean, who wants wasteful spending?

Then I saw Lindsey Graham (R-SC) on TV bashing the budget, saying that President Obama should cut all earmarks from the bill. The TV host pointed out that Graham himself had inserted a measure in the budget that would send over $900,000 to South Carolina. “Yes,” said Graham. “And if the President cuts that I’ll put it into another bill.” In other words, he wants everyone else’s pet projects cut, just not HIS. A little more research shows that Graham’s state would receive over $75 million in earmarks. (Thankfully during this housing crisis $285,000 of it, or 0.0038%, will go towards improving low-income housing in the state.)

Then I read that in spite of all their complaints, Republicans themselves are responsible for nearly half the earmarks in the bill.

I hope President Obama does take measures to limit pork spending and earmarks. I realize it was too late for him to do so on this year’s budget as the budget is already six months behind (which means it should have passed under the Bush administration, who was a strong proponent of earmark spending), but I hope the Obama administration takes this issue to heart next year.

But it just doesn’t make sense to me that the Republicans are all hollering at President Obama for a budget THEY put together with THEIR earmarks.

Oh well.

Incidentally, one of the earmarks comes from my own Senator — Tom Harkin (D-IA). It would give several million dollars to find a way to make hog production less… odoriferous. This sounds funny — spending money to make pigs stink less — but if you’ve ever been within five miles of a hog confinement, you KNOW something needs to be done about this! If someone can come up with a bacteria or something that can help reduce the odor from the waste lagoons, that would make rural areas a much happier place! I mean, if you have 5,000 hogs living in a confined area, you’re gonna have waste management issues… It’s a real concern.

Same goes to having 435 United States Representatives in a confined area, actually.

The whole thing is ridiculous. Let’s just make it illegal to put this kind of stuff in a bill. If you want money to de-stinkify pigs or build a bridge or whatever, make it a stand-alone piece of legislation. These projects are actually all pretty important to the people living in those areas. They shouldn’t be dealt with in such a sneaky manner.

Gettin’ Itchy

It’s been a long, cold winter. We’ve had a few days of warmth and sunshine, but overall it’s been a nasty season. The past few days we’ve had highs in the teens and 20’s and lows below zero. It’s not supposed to be like that in mid-March!

But thankfully the weather broke yesterday and we got up to about 28 degrees. Today it’s supposed to be in the 40’s, which is about normal for this time of year.

I WILL be getting the bike out of storage Sunday! It’s gotta happen — I’m getting just a wee bit stir-crazy…

If you’re reading this on Facebook, you can see the original blog at www.radloffs.net, click on “Blog.”

Computer Update (or "The Continuation of My Infinite Woes")

Well, they gave me a loaner, finally. It’s got a quarter the RAM my machine had so it’s really slow, and half my Adobe software won’t even attempt to install on this old iMac (it’s a PowerPC rather than Pentium), so I’m working with one hand tied behind my back, but I AM working. Yesterday I was at the computer shop at 8:02 a.m. to pick the loaner up (it was supposed to be ready for me Friday night, then Saturday morning, then Saturday afternoon, then “I’ll have a guy drop it off at your house Sunday,” then Monday morning) only to find that the tech wasn’t in yet. “He’s not supposed to come in until noon, but he said he’d be here at nine today.” So I go walk the dog and come back at nine. The tech said, “It’ll be just seven minutes!” I waited from 9 to 9:30. He came up and told me, “Just ten more minutes!” I waited until 10:30 before he came up to me and said, “I just started to restore the information from your backup now, it’ll take at least a few hours.”

“Whaaa?” What have they been doing? Why did he tell me it would be “seven minutes” if he KNEW he hadn’t even started the restoration yet?

He’s done this to me time after time — last week he promised he’d have my computer fixed Thursday night, then he said I could pick it up Friday. Friday he told me it would be “just a few hours.” On Saturday he called me to tell me he was “Starting to run some tests.” Man, I can understand that this stuff takes time, but you HAVE to know that you’re not going to have a new hard drive formatted, restored, and installed in “a couple hours” if you haven’t even started yet…

I didn’t get the loaner until after 7 last night. “I had to cancel your backup, so you might not have everything on your hard drive that you need.” Fine, fine, just give me my backup drive then — I’ll go through my data folder by folder and find what’s missing. Turns out he hadn’t gotten around to restoring anything but my apps and photos — all my data and working files were missing, the apps didn’t work because some of the system files weren’t there (Adobe’s “common” files, notably)… So I had to reinstall all my applications. That led to licensing problems with Adobe, so now I’m on the phone with them…

But I AM up and running! Slowly and staggeringly, but I’m running.

I actually like the guys at the shop, believe it or not, and I’m sure the tech has been working on my problem. It’s the false promises that anger me. If, on Thursday, he’d have said, “I’ll do my best, but it might be next Tuesday before I can get you up and running,” well, I’d have been disappointed. But I would have been able to give MY customers a solid answer when they called asking about their projects, and I could have gone and done something else rather than sitting by the phone for five days.

If you’re reading this on Facebook, you can see the original blog at www.radloffs.net, click on “Blog.”